Terms of Service
Requirements for Using Our Services
In order to utilize our services, every client must complete a client and dog profile and acknowledge our waiver. In addition, each member must remain current and have proof of all vaccinations. We also require that members are suitable for our unique environment including being safe with other members and our staff. We require these things of all members so that we can provide them with the best experience possible and so that you can know that we are doing all that we can to ensure the health and safety of your dog and our staff in the context of our cage-free and off-leash environment.
The health of the members in our care is our number one priority. Thus, we require that all dogs using any of The LI’L Woof Club’s services be currently vaccinated by a veterinarian for:
- Bordetella – Recommended to be given every six (6)months to maintain a high level of immunity for dogs who are often in social settings and at least two (2) weeks prior to the first visit.
- Rabies – First time rabies vaccinations must be administered at least ten (10) days prior to your dog entering our club. Due every three (3) years.
- DHPP: Distemper, Parvovirus/Hepatitis/Parainfluenza. Due every three (3) years.
- Canine Influenza – If giving for the first time, both boosters must be completed.
- All members must be spayed/neutered if over seven (7)months of age.
- All members must be at least four (4) months of age and the first round of shots administered. Rabies at four (4) months.
- Regular flea and tick treatment.
Please note that for puppies this means that your puppy must be up to date with their current series based on their age. We keep records of your dog’s vaccination expiration dates to help you keep your dog current with his or her vaccinations.
Please note that the Bordetella vaccine is intended to prevent the spread of bacteria that can lead to what is commonly known as kennel cough. Please note that there are many strands of kennel cough, and the vaccine only covers some of those strands. Therefore, it is possible for your dog to contract symptoms even if he or she is vaccinated. Also, the bacteria is airborne and can travel across 3-4 city blocks and it is nearly impossible to pinpoint the source of the exposure. The vaccine is updated regularly for new strands of the bacteria, much like with the flu vaccine for humans.
All members using our services must be healthy as we care for a large number of dogs. We will not admit any dog that we believe, at our sole discretion, to be a risk to the other members in our care. It is your responsibility as a parent to notify us of any health related issues affecting your dog so that we can make an informed determination about how to best care for our member. Customers that do not inform us in a timely manner of any health issues, knowingly bring their dog to us while he or she is sick, or do not make all efforts possible to remove their dog from our facility once determined to be a risk by us will be subject to a surcharge of $500. In addition, at our discretion, those customers may not be allowed to use our services again and in that case will forfeit any unused portion of their package (if applicable) without a refund.
While we make every effort to ensure that each member in our care is as safe as possible, injuries can occur. If your dog is injured while in our care for any reason, and requires outside medical attention, we will take your dog to the local veterinarian for care. Our first priority will always be the care of our member and therefore getting them to a local veterinarian quickly will be our first step. If your pet, while under The LI’L Woof Club’s care or supervision, bites another member on our premises or under our care or supervision, and such a bite results in an injury that requires veterinary care, The LI’L Woof Club will contact the owner of the bitten dog and upon written request of the bitten dog’s owner, The LI’L Woof Club will promptly divulge in writing (1) the name of your pet, (2) your name and contact information, (3) and any medical information necessary for the health and safety of the bitten member. Under all circumstances, the health of your dog is our first priority and we will make every effort possible to make sure he or she is safe and receives the proper care.
PLEASE BE ADVISED THAT ALL DOGS AT THE LI’L WOOF CLUB PLAY AT THEIR OWN RISK!